Staff
The caliber of staff employed by a furniture rental service tells a great deal about how it conducts business. You should look for a company with knowledgeable, helpful staff members who are willing to spend time with you. Brook Furniture Rental has a concierge that will assist you in every step of the process, from choosing pieces to delivery.
Service
Your rental agreement will continue after you have taken delivery of your furniture. Be sure that you choose a company that offers excellent customer service after delivery as well. Not every company offers the kind of simple, straightforward service that most clients want.
Quality
Rental furniture should not be of lesser quality than you would purchase. Look for a furniture rental service that uses only top quality furnishings. The pieces you choose should also be in excellent condition. Do not settle for less just because you are renting.
Selection
In addition to quality and condition, you should be offered a wide selection of furnishings and rental packages. You may only need a few pieces to complete an office or you may need an entire household worth of furnishings. Your furniture rental service should be able to provide a variety of pieces in different styles and colors.
Price
Competitive pricing is an important factor in choosing a furniture rental service. Know what you are getting for your dollar. Remember that you very often get what you pay for so a “deal” may not include the service, selection and quality that you need. Look for reasonable pricing and agreeable terms rather than a cut-rate price.
Guarantee
Choose a company that stand behind it products and is committed to your satisfaction. Not every company can offer a 100% satisfaction guarantee. Brook Furniture Rental does.
When choosing a furniture rental company, be sure to look beyond the price. Look for value and how you can feel confident in your decision.
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